Banking terms explained with our jargon buster
" Early April transferred £1000 to A & L to open online account. No acknowledgment, no customer number, no password to log on. Promised three times that the information would be sent. Nothing. Wrote a letter 7 July requesting my money returned. No reply!! Surprised?? No, these must be the worst people ever to deal with. Telephone response is also rubbish apart from talking to trained liars. My "'
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