Banking terms explained with our jargon buster
" I've now been without internet banking for a week. When I rang up the first time I was told it would be fixed within 48hrs. That passed and still no joy. So I phoned again and was a security question that frankly astounded me. I was asked to name a recent transaction. Well how could I, that was the whole point, I couldn't see any transactions !!! So the stupid woman who I have to say was as helpfu "'
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