Banking terms explained with our jargon buster
" My experience of Abbey and now Santander has been a trail of mistakes, incompetence and downright rudeness at times. I live miles from a branch and it is in a town centre - parking a nightmare - and always being told I need to go there. Why have online or telephone banking. Sorry but they are the WORST bank in uk matched only by Lloyds. I am now in process of moving all finances to Nationwide "'
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