anyone know how to em-ail lloyds directly? straight to the managers/directors?
im sick of this enquiry form and im not getting answers. please help

Posted by adrian on the 12th June 2008

They've changed my (universally accepted) Cashpoint card for a Visa debit card. Suddenly, can't process cash anywhere, so go to branch (a trek) and get cash on Visa. Into branch, ask what's wrong with Cashpoint card. We don't do them cards no more - told after a long wait. I congratulated the girl on her impeccable grammar and asked where my old card was. I've put it in the shredder. Nobody told me. But as I left, a woman followed me out and said another satisfied customer, then. Think that sums it up. Sorry, had to get it off my chest.

Posted by Mr. Steaming on the 11th April 2008

Lloyds is the best!

Posted by Shirley Mahmut on the 13th January 2008

Lloyds tsb said that they are not going to charge me when I went overdrawn for the first time, but after a couple of months they deducted £30 from my a/c, after a few months I went overdrawn again thrice, then they charged me £90 and made me overdrawn by their own charges, now I do not have any money in my a/c, overdraft charges are there. Plz advise me what to do???

Posted by Raju Modi on the 23rd December 2007

The Lloyds tsb have now withdrawn the facility that you could transfer that day from your Lloyds account to another account with the Lloyds right away and the money would be available right away when you transferred it through the internet banking. Now they have gave us a notice on our internet banking saying the following and adding on the lloyds tsb bite at the end. See below: "Please allow three to four working days for payments to reach the payee including any new payment arrangements to another Lloyds TSB account." Why can they do this without warning and why are they allowed to do this as other banks allow this to happen? They are now making all transactions like standing orders, cheque etc. This was the point off using internet banking, it was supposed to be easier than going into bank. The bank is now making life more difficult all the time, they are taking away service after service. A disappointed Lloyds tsb customer.

Posted by J Cruickshank on the 19th November 2007

Do not bank with Abbey, I have paid someone else's mortgage with the money they took from my account, it took them 3 weeks to put it back. My cards now no longer work since they put in their new computer system, my account is frozen at least once a week without fail. I keep losing earning cause I need to go to my branch during work hours. They admitted it was their fault and I am waiting for a compensation offer. It's now 8 weeks down the line and their head office and legal dept are now denying all knowledge of this and blaming me.

Posted by Lorna Gibson on the 14th November 2007

After 30+ years with them I have finally had enough of their awful service and terrible advice. They used to be good but the last few years the 'service' has declined rapidly and in my opinion terminally. I have now switched to the coop which was quite a revelation. So this is what proper banks are like, should have switched a long time ago.

Posted by Derek on the 12th October 2007

Sorted out a problem with my account and waived fees incurred through this - even though the problem was no fault of theirs. Kept me up to date with progress as well. I only have an ordinary Classic account.

Posted by Judith Robertson on the 20th September 2007

Can't get names and dates right on correspondence. And they shared my personal information with the local Conservative Party. The customer starter packs used to be quite snazzy though...

Posted by Jude Rawlins on the 3rd June 2007

Charges £30.00 for being overdrawn by 0.47p for 1 day

Posted by Debbie on the 5th February 2007