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Nationwide |
Nationwide is first and foremost a building society, meaning it is exclusively owned by its members. Unlike banks, building societies distribute benefits to members and can source money for their products in different ways.
While Nationwide is traditionally known for mortgages it is actually a comprehsensive bank offering a full range of services, including equity investments, savings, loans, credit cards and general insurance. It does not offer business banking at present.
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After 7 years with NationWide I'm throwing in the towel and moving to LloydsTSB. Why? Well despite having a regular balance of £1,000 to £4,000 they won't give me a debit card! I want access to my money... Lloyds on the other hand said I qualified for their premier account with all the bells and whistles. The only good thing about Nationwide is their internet banking which is clear and easy to use.
| Posted by Chris on the 7th August 2009 |  |
When I had a less than good credit rating I had a flex account with Nationwide. When I inherited £200,000 they refused to give me a current account but were quick to ask me what I was going to do with the money. The member of staff at my local branch where I applied was very snotty and so I transferred all the money to other banks and savings accounts.
It's a shame that all the banks are getting the same way now. Treating customers badly, not answering complaints and the staff are either badly trained or just plain stupid in some cases. Under the mattress seems to be the best place for money these days. It's safer!
It's a shame that all the banks are getting the same way now. Treating customers badly, not answering complaints and the staff are either badly trained or just plain stupid in some cases. Under the mattress seems to be the best place for money these days. It's safer!
| Posted by a very unhappy customer on the 12th April 2009 |  |
i recieved an e-mail from Nationwide financial bank in regards to my cheque they are holding for worth about 1.2 mil pounds and i know that this is a scam because they used your bank name and left a yahoo e-mail address which is not a bank e-mail. please inform your security department as to this is very bad and gives your bank name a bad name if someone goes ahead and sends money to these people trying this. also as a note i am not a custamer of your bank but work in the security field.
| Posted by Rick on the 7th February 2009 |  |
Helpful, pleasant and accommodating plenty of good advice. I've been with them for years and am looking to see if they have a branch in Spain?????
| Posted by Denise on the 31st October 2008 |  |
Very disappointed. I have had bad credit in the past due to no fault of my own, have used this bank for years and they will not issue me a debit card, even though I have a credit card from another bank and have regular payments going in and out of my account! also I misjudged a bank transfer going out of my account by only 91p and they charged me £30!
| Posted by sandra archer on the 16th October 2008 | |
abysmal service. I have a credit card. They kept sending my statements to my next door neighbour who is elderly and doesn't get out! So I was getting these after the payment date, so kept getting late payment fees and interest added on. I telephoned them a few times on an 0845 number to tell them I wasn't receiving the statements, so they told me they had changed the address. I have also got a Flexi account with them, this goes to the right address every month. In the end I had just about had enough of getting these fees every month. when talking to the manager for the credit cards. He informed that I shouldn't rely on my statements to remind me of paying these bills, and he would only let me off the interest I paid for 2 months, but not the other 4 months, he refused point blank! He said that I need to go to my branch to sort the problem out. When in the branch they told me to phone the credit card department. I explained to the lady what had happened and she agreed with me. (This was the lady I saw in the branch who updated my accounts when I moved house). She spoke to the Credit card managers assistant, who said that she wasn't going to change her mind on the decision that had been made. Strangely enough they have all of sudden, managed to send my credit card statements to the correct address since this incident. I have made a complaint regarding this matter, but again have never heard anything from them. This is how they make their money, from their mistakes, but you have to pay the price, not them!
| Posted by tara on the 14th September 2008 | |
Imposing this 'request' is a liberty.
| Posted by Alan Jeffery on the 12th September 2008 | |
Abysmal service. Trying to transfer an ISA worth £6,000 to them. They have had my money for three months and it still isn't credited to the account. They have lost my paperwork and no-one at branch level or on the phone seems to care.
| Posted by John on the 15th August 2008 | |
Excellent bank have used them for over 30 yrs. When abroad I can purchase goods and get the best exchange rate on the day with no penalties on my Visa card, it's the only card I take. Have always found them helpful at Tamworth.
| Posted by A. F. Higgs on the 13th July 2008 | |
Nationwide advertise to give past bankrupts a basic account to have wages and benefits put into; however, this is not true. Even though I have a cashcard with them, they have flatly refused to help me. I put regular money in my cashcard every month but I can't have debits in or out, they are like all the other banks.
| Posted by kim rollison on the 15th March 2008 | |
Very good, I've been their customer for over two years, very helpful branch staff at Walsall. Easy to use flex account and credit card online.
| Posted by Paul Hopcroft on the 7th February 2008 | |
Nationwide are simply fantastic!!
| Posted by Mike Andrews on the 11th October 2007 | |
Fantastic bank.
Only bank I know where you can use ATM worldwide without charges (Flex account). I travel worldwide on a regular basis and find the Flex account great for cash withdrawal, good exchange rates and no charge.
Only bank I know where you can use ATM worldwide without charges (Flex account). I travel worldwide on a regular basis and find the Flex account great for cash withdrawal, good exchange rates and no charge.
| Posted by Alanheywood on the 20th September 2007 | |
Nationwide? Ration-wide! This lot wouldn't lend you a pen to fill in paperwork let alone lend you money! I've been a customer here for 13 years; never overdrawn and constant money in, no adverse credit. I recently applied for measly 2 grand loan and basically got told where to go. I moved to Nat West, got a Gold account and 4 grand loan the same day that I opened the account! What a difference!
| Posted by Rab Mcewan on the 20th July 2007 | |
My friend recommends Nationwide as they offer very high interest on regular savings. I opened an account with them and find that the Internet banking is brilliant and details are very clear. Also, the customer service is very good.
| Posted by Peter Ford on the 31st May 2007 | |
I've been with nationwide for a long time and find them to be very understanding and helpful. thanks for everything.
| Posted by Trudi Buchanan- Nurrish on the 26th July 2006 | |
