Natwest

Natwest

  from 4 reviews

Part of the Royal Bank of Scotland Group, Natwest was actually the product of a merger between two 19th century banks in 1970.

As one of the Big 5 UK banks, it offers mortgages, loans, credit cards, savings and investments as well as business banking. RBOS has a specialist private banking and wealth management company – Coutts. It also offers corporate finance and investment banking services. Natwest partners with Direct Line for many life insurance and protection products.

Visit Natwest Insurance for a quote.


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My only dealings with this bank were following the death of my sister when I had to close her account. The staff couldn't have been more helpful.
Posted by C Keane on the 11th February 2008 5 stars
The most awful bank I have ever used, ignore my letters and then had the cheek to charge me for being overdrawn. I would not recommend this bank to any man, woman or child.
Posted by Paul Stenhouse on the 4th November 2007 1 stars
I find their personal banking services to be adequate, the charges are too high, but that's normal, isn't it? The credit cards are also ok. But do yourself a favour and NEVER ever ever use NatWest for business banking. They charged us for an unauthorised overdraft when we tried to CLOSE the account, it was less than a quid. They stopped sending statements, we assumed the account had been shut, as we'd signed off in the presence of our business advisor at the branch. FOUR YEARS later we found out by chance that the account was still open, charges were still being applied and we apparently owed them £750. We tried to resolve this - the guy dealt with us NEVER answered his phone or returned his calls. It took us TWO more years to resolve, eventually they admitted liability and we didn't have to pay them a penny.
Posted by Jude Rawlins on the 3rd June 2007 2 stars
The most awful service I have ever received from any organisation whatsoever.I found the service and my particular branch to be slow and bumbling with many mistakes being made. I wouldn't wish this on anyone and strongly recommend that anyone wanting to open a new account not to choose natwest.
Posted by Dan Campbell on the 14th May 2007 1 stars

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