The number of people that engage in telephone banking has been surpassed by those using the internet banking, according to recently published figures.
Apacs, the UK payments association, reports that that 48 per cent of internet users now bank online, equally 16.9 million adults, while the number of telephone bankers has fallen to 15.4 million in the last year.
Sandra Quinn, director of communications at Apacs, said: "Our research shows that increasingly, if you are under 35, you are more than likely to be turning to the internet rather than the phone to manage your finances."
She added that those using their PC to bank online should ensure they are adequately protected by recent antivirus updates and a firewall.
Research from Abbey earlier this month revealed that 72 per cent of Britons use the internet to check their accounts, a trend it claimed was leading to the "empowering" of customers.
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