Abbey

That is technically Fraud you've committed so be grateful they haven't got the police involved.

Read Full Story | Posted by Ian, 29th February 2012

Alliance Leicester

Remarkable issues here. I am very glad to see your post. Thanks a lot and I'm looking forward to touch you. Will you please drop me a mail?

Read Full Story | Posted by shell and core, 28th April 2012

Bank of Ireland

Woeful. The second worst bank in Ireland, second only to AIB. Extremely heavy-handed, giving overdrafts where none os asked for, and then applying bank charges to the overdraft you never knew about or asked for. These mistakes are glossed over with a shrewd smile and "ah, well sure, it's the way it works here" Eventually I paid the charges and closed my account. Bad enough getting horrible service, but to have to queue because the automate tellers are offline as usual was the final straw. Avoid with the greatest caution.

Read Full Story | Posted by Selwyn Miller, 12th November 2010

Bank of Scotland

Was with this bank for years,moved to Spain, now it is my clearing bank to another bank in Spain my pension is always late my bank blames them,by the way I dont know if they take a lump out as well do they?

Read Full Story | Posted by Derek Forshaw, 12th November 2010

Barclays

Opened a business account 2 years ago. Pretty good all round service since. Long winded and extensive protocols and procedures to for the telephone banking system, but online banking works well.

Read Full Story | Posted by christopher green, 16th December 2011

Cahoot

As I have just said previously I am retired and have £25,000 I wanted to invest safely but I quit after so many questions you were asking seemed over the top. I don't think some of the questions were relevant for a retired person.

Read Full Story | Posted by barbara marvell, 22nd March 2012

Citibank

Please alert your user s to a known citibank scam. One receives an email, for example I received one requesting I login to my account whereupon not only my full name, and mothers maiden name were required but my mastercard details and ccv number were required too. I have checked on the internet and this is a well known scam. Many thanks.

Read Full Story | Posted by J Smedley, 12th November 2010

First Direct

I used to recommend First Direct to everyone I knew and have been a (mainly) satisfied customer for over 20 years. However, I have become fed up with their excessive charges - the latest is £25 for having been overdrawn by £1.21. I rang up and after much negotiation had it refunded with a warning not to do it again. I was reminded of: - the terms and conditions - that there's no o/d facility unless I pay for it. - I said I regularly had a large balance, yet don't get any interest, but they it's up to me to transfer it to a savings account. - I said that the fee was excessive in relation to the small amount o/d, but was told that's irrelevant. I'm sure fees used to be about £10 or £12, but £25 is ridiculous. The problem is, none of the other banks are as easy to deal with, so I guess I'm stuck with them, but I'm just not as happy as I used to be and the savings rates are awful.

Read Full Story | Posted by Deborah, 13th March 2012

Halifax

I have banked with Halifax for at least 12yrs, and only changed to Ultimate Reward a/c a couple of years ago. Monthly fee 12.50 now increased to 15.00. Overdraft is cleared every month but they charge either 14.00/15.00 and even over 100.00. They take their fees which make me overdrawn again by which they can charge again. I'm fed up!!!!!

Read Full Story | Posted by E A Martin, 15th February 2012

HSBC

I am no longer sure where you are getting your info, but good topic. I must spend some time learning much more or figuring out more. Thanks for great info I used to be searching for this information for my mission.

Read Full Story | Posted by cyber worksite, cyber, worksite, 11th May 2012

Intelligent Finance

In contrast to the above comments I have ALWAYS found IF easy to use online, when I have needed to call I have ALWAYS found them very polite and helpful. Oh and I forgot their website worked for Macs from the start. cf HSBC. Compared to HSBC they are truly wonderful. No silly 'tags' either !

Read Full Story | Posted by Marc Woodland, 14th November 2011

Lloyds TSB

I've been browsing online more than three hours today, yet I never found any interesting article like yours. It's pretty worth enough for me. In my opinion, if all website owners and bloggers made good content as you did, the internet will be a lot more useful than ever before.

Read Full Story | Posted by Monty Segura, 16th May 2012

Nationwide

yes true nationwide are so rubbish and not best service..ive been with nationwide for 20 years i just ask them for overdraft and loan but they always dont accept i went to natwest and new open account they let me overdraft and £3,000 loan no problem!!! natwest are better than blue nationwide ive already closed my account fronm nationwide because not worth and wasting of time some staff are so miserable and love say no to anythings

Read Full Story | Posted by nationwide, 11th May 2012

NatWest

I think Natwest are a terible bank. When I joined up to Natwest I wanted a current account but for some reason they decided to give me a step account which I was unaware of all because I didn't want an overdraft facility. The account was okay until earlier this year when I was told I could only use RBS or Natwest cash machines. There are none close to me and as I don't drive this caused me some problems. I decided to open a current account with them instead which I did over the phone but then I got a phone call saying I would have to go into the branch as they had my wrong DOB. When I first opened the account I did it in the branch therefore I wrote my details down and could not have wrote them wrong so this is there mistake not mine. I am now in the process of changing bank accounts.

Read Full Story | Posted by Teresa, 4th January 2012

Smile

Hello, we are looking for people to write guest posts for us on UKHerd.org.uk. If you are interested get in touch.

Read Full Story | Posted by Darren, 21st April 2012

Standard Life

oh yer you want to loose money use these bodgers my monkey holding a probiscus did better i was asked to rate it had to put 1 because there was no zero option

Read Full Story | Posted by Tim Johnson, 12th November 2010

The Cooperative Bank

this bank is not good at all

Read Full Story | Posted by tony nasir, 9th May 2012

Yorkshire Bank

I have a 1963 Yorkshire Penny bank account with money in ,how do I get it out ?

Read Full Story | Posted by George, 24th April 2012