I don't normally complain about things but... Abbey National are quite simply, the worst bank ever. I dread having to go to my local branch (Newton...

Read Full StoryPosted by Chelsea Silkstone, 26th November 2007

47 comments

Once overdrawn I paid in some money to clear the balance. Month later a letter comes saying I am overdrawn again - because they charged me for bein...

Read Full StoryPosted by Lilia, 29th November 2007

13 comments

I have paid my bills through E-mail for a long time. I wanted to pay a deposit on a cruise and this was refused because they had a new check on pay...

Read Full StoryPosted by James Leaver, 11th December 2007

3 comments

My favourite for personal banking. They are 'no nonsense' and easy to use, the charges are not as bad as many current accounts. Not great for cash ...

Read Full StoryPosted by Jude Rawlins, 03rd June 2007

1 comment

Please alert your user s to a known citibank scam. One receives an email, for example I received one requesting I login to my account whereupon not...

Read Full StoryPosted by J Smedley, 25th May 2006

1 comment

1. I resent having to use an 0845 contact number at around 4p min when our system normally costs only 1p per min 2. Why don't they tell you when y...

Read Full StoryPosted by B. Burgum, 04th December 2007

17 comments

I have been with First Direct for 13 years. I agree, if you need to go any further than the helpful initial customer service staff it is painful. ...

Read Full StoryPosted by Graham, 27th September 2007

4 comments

I am astounded at the spiraling amounts of money Halifax can justify charging me for sending me a letter to say I am overdrawn! Had they sent me st...

Read Full StoryPosted by Diane Beckingham, 17th October 2007

1 comment

HSBC victimised our company seemingly trying to put it on the point of collapse. Two business managers were controlling our Invoice Discount and ...

Read Full StoryPosted by Lee Gorton, 29th October 2007

8 comments

I have had an account, firstly with the Midland and then with HSBC, for over 40 years. I have today moved my accounts to the Co-operative Bank. W...

Read Full StoryPosted by Jeff Clark, 29th September 2007

2 comments

Woeful. The second worst bank in Ireland, second only to AIB. Extremely heavy-handed, giving overdrafts where none os asked for, and then applying ...

Read Full StoryPosted by Selwyn Miller, 07th December 2006

1 comment

The Lloyds tsb have now withdrawn the facility that you could transfer that day from your Lloyds account to another account with the Lloyds right a...

Read Full StoryPosted by J Cruickshank, 19th November 2007

6 comments

Nationwide are simply fantastic!!

Read Full StoryPosted by Mike Andrews, 11th October 2007

5 comments

The most awful bank I have ever used, ignore my letters and then had the cheek to charge me for being overdrawn. I would not recommend this bank t...

Read Full StoryPosted by Paul Stenhouse, 04th November 2007

3 comments

Was with this bank for years,moved to Spain, now it is my clearing bank to another bank in Spain my pension is always late my bank blames them,by t...

Read Full StoryPosted by Derek Forshaw, 05th March 2007

1 comment

APPALLING to say the least. Check the horrenduous "£5 daily charge" for being overdrawn on top of a charge of £15. NOT ETHICAL. They take away you...

Read Full StoryPosted by A. Farrell, 05th September 2007

5 comments

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This bank is the worst I have dealt with ever! Ignoring there archaic opening times, the staff at the local branches in Todmorden and Littleborough...

Read Full StoryPosted by Kieron Ridehalgh, 24th November 2007

48 comments

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